Frequently Asked Questions

Below you will find the most frequently asked questions and their answers

What is social media boost?
Is my account at risk?
We are constantly recording and monitoring the impact of orders placed on social media accounts. Please note that since our panel was launched, we have not observed any risks to accounts unless there is misuse by our users. However, please be aware that our panel application assumes no responsibility for any problems that may arise.
How does this affect my account?
If you manage your orders in a controlled and organized manner, you can be sure you'll see the results. To explain with a few examples; posts you share on Instagram will appear in the "Explore" section. This allows your posts to reach more Instagram users. Another example is that videos you share on YouTube are more likely to appear in the "Recommended" section. This helps your videos be seen by more YouTube users.
How do I add funds to my balance?
After successfully completing the registration process, click on the 'Add Balance' icon in the menu on the left and follow the steps to add balance to your account. You can add balance to your account 24/7.
How do I create a support request?
After logging in, click the 'Support' button in the menu on the left. On the page that opens, select the topic for which you want to create a support request. Then, fill in the required fields and click the 'Create Support Request' button.
How can I place an order?
Automated processes
Automated actions allow you to perform continuous operations through the panel. Once you create automated actions, you won't need to do anything on the panel. Automated actions automatically activate the service you specify for the posts you share on social media platforms The system will only process transactions as long as you have sufficient balance on your account. This not only simplifies your transactions but also saves you time.
Order stages
Order steps guide you through the process of completing your order. Understanding the order steps will help you track the status of your order. In general Orders placed through the panel first go through a verification process, then are placed in a queue and wait before being shipped. When your order is processed, the order status changes during shipping, and then your order is finalized.
What do service descriptions mean?
Because each service has different features, the descriptions written are specific to that service and will not change unless other services exhibit the same features. The description section is written and edited to guide you, our MuradOnline customers. Customers are required to comply with the stated instructions.
How are service prices determined?
The prices of services are generally determined by the volume of service. If a service is used excessively, it will slow down and the price will decrease. If there is not excessive demand for a service, it will start quickly and the price will be higher.